Lester W. Johnson

The University of Sydney ORCID: 0000-0003-3577-2804

3

h-index

3

Publications

2,718

Citations

Publications

3 shown

The role of perceived risk in the quality-value relationship: A study in a retail environment

Jill Sweeney , Geoffrey N. Soutar , Lester W. Johnson

1999 Journal of Retailing 1639 citations

Modeling the Determinants of Customer Satisfaction for Business-to-Business Professional Services

Paul G. Patterson , Lester W. Johnson , Richard A. Spreng

1996 Journal of the Academy of Marketing S... 693 citations

Modeling the determinants of customer satisfaction for business-to-business professional services

Paul G. Patterson , Lester W. Johnson , Richard A. Spreng

1997 Journal of the Academy of Marketing S... 386 citations

Frequent Co-Authors

Paul G. Patterson

Richard A. Spreng

Michigan State University

Jill Sweeney

The University of Western Australia

Geoffrey N. Soutar

The University of Western Australia

Researcher Info

h-index: 3
Publications: 3
Citations: 2,718
Institution: The University of Sydney

External Links

ORCID Profile Google Scholar

Identifiers

ORCID: 0000-0003-3577-2804

Impact Metrics

h-index 3

h-index: Number of publications with at least h citations each.