Abstract

Organizations learn from experience. Sometimes, however, history is not generous with experience. We explore how organizations convert infrequent events into interpretations of history, and how they balance the need to achieve agreement on interpretations with the need to interpret history correctly. We ask what methods are used, what problems are involved, and what improvements might be made. Although the methods we observe are not guaranteed to lead to consistent agreement on interpretations, valid knowledge, improved organizational performance, or organizational survival, they provide possible insights into the possibilities for and problems of learning from fragments of history.

Keywords

Organizational learningBalance (ability)Ask priceEpistemologyBusiness historyKnowledge managementComputer sciencePsychologySociologyBusinessManagementEconomicsPhilosophy

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Publication Info

Year
1991
Type
article
Volume
2
Issue
1
Pages
1-13
Citations
1261
Access
Closed

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Cite This

James G. March, Lee Sproull, Michal Tamuz (1991). Learning from Samples of One or Fewer. Organization Science , 2 (1) , 1-13. https://doi.org/10.1287/orsc.2.1.1

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DOI
10.1287/orsc.2.1.1