Abstract
Previous organizational citizenship behavior (OCB) research (a) has not demonstrated that extra-role behaviors can be distinguished empirically from in-role activities, and (b) has not examined the relative contributions of components ofjob satisfaction a nd organizational commitment to the performance of OCBs. Factor analysis of survey data from 127 employees' supervisors supported the distinction between in-role behaviors and two forms of OCBs. Hierarchical regression analysis found two job cognitions variables (intrinsic and extrinsic) to be differentially related to the two types OCBs, but affective variables and organizational commitment were not significant predictors. The link between the present findings and previous research is discussed, as are directions forfuture research.
Keywords
Organizational citizenship behaviorOrganizational commitmentPsychologySocial psychologyJob satisfactionMultilevel modelAffective events theoryRegression analysisJob performanceJob attitudeStatistics
Affiliated Institutions
Related Publications
Support, Commitment, and Employee Outcomes in a Team Environment
This field study investigated whether perceived team support and team commitment relate to employee outcomes differently than perceived organizational support and organizational...
Organizational Commitment and Employees' Performance Ratings: Both Type of Commitment and Type of Performance Count
This study, conducted in a Fortune 500 manufacturing organization, examined the relationship between employees' commitment and performance. Several months after 85 employees' af...
Does cultural socialization predict multiple bases and foci of commitment?
Some organizational commitment theorists have proposed that culture is an important antecedent to organizational commitment (Meyer & Allen, 1991; Wiener, 1982). This study tests...
Reciprocation of perceived organizational support.
Four hundred thirteen postal employees were surveyed to investigate reciprocation's role in the relationships of perceived organizational support (POS) with employees' affective...
Dispositional affectivity as a predictor of work attitudes and job performance
Abstract Previous research has shown that dispositional negative affect (NA) is associated with lower levels of job satisfaction. Little research has been conducted, however, on...
Publication Info
- Year
- 1991
- Type
- article
- Volume
- 17
- Issue
- 3
- Pages
- 601-617
- Citations
- 5970
- Access
- Closed
External Links
Social Impact
Altmetric
PlumX Metrics
Social media, news, blog, policy document mentions
Citation Metrics
5970
OpenAlex
Cite This
Larry J. Williams,
Stella E. Anderson
(1991).
Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors.
Journal of Management
, 17
(3)
, 601-617.
https://doi.org/10.1177/014920639101700305
Identifiers
- DOI
- 10.1177/014920639101700305