Steps toward a science of service systems
The service sector accounts for most of the world's economic activity, but it's the least-studied part of the economy. A service system comprises people and technologies that ad...
Publications
1 shownFrequent Co-Authors
Researcher Info
- h-index
- 1
- Publications
- 1
- Citations
- 1,247
- Institution
- IBM Research - Almaden
External Links
Impact Metrics
h-index
1
h-index: Number of publications with at least h citations each.