Steps toward a science of service systems
The service sector accounts for most of the world's economic activity, but it's the least-studied part of the economy. A service system comprises people and technologies that ad...
Publications
2 shownInformation diffusion through blogspace
We study the dynamics of information propagation in environments of low-overhead personal publishing, using a large collection of weblogs over time as our example domain. We cha...
Frequent Co-Authors
Researcher Info
- h-index
- 2
- Publications
- 2
- Citations
- 2,290
- Institution
- IBM Research - Almaden
External Links
Identifiers
- ORCID
- 0009-0006-9124-6752
Impact Metrics
h-index
2
h-index: Number of publications with at least h citations each.