Communality as a Dimension of Service Relationships
This article proposes a construct, communality, that can be used to differentiate service relations. Theoretical development of this construct suggests that (a) communality will...
Publications
1 shownResearcher Info
- h-index
- 1
- Publications
- 1
- Citations
- 174
- Institution
- Pennsylvania State University
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h-index
1
h-index: Number of publications with at least h citations each.