Work Environment and Employee Productivity in Selected Higher Education Institutions of Manila

Abstract

This study investigates the work environment and employee productivity in selected Higher Education Institutions (HEIs) in Manila, focusing on both faculty and non-academic staff. The research aims to assess how physical, social, and organizational aspects of the workplace influence individual and team productivity, as well as to identify challenges affecting employee performance. Data were collected through structured surveys and semi-structured interviews with 40 faculty members and 40 non-academic staff from three HEIs, using a mixedmethods approach for deeper insights. The results indicate that employees generally perceive the work environment as favorable, with the social environment rated highest, reflecting positive interpersonal relationships, effective communication, and collegiality. Employee productivity was also rated highly, particularly in terms of individual skills, task efficiency, and teamwork. Significant differences were observed between faculty and non-academic staff, with faculty consistently assigning higher ratings. Correlation analyses further revealed a strong, statistically significant relationship between the work environment and employee productivity, with the organizational environment emerging as the most influential factor. Key challenges identified include excessive workload, limited professional development opportunities, inconsistent supervision, and inadequate resources. Based on these findings, the study concludes that HEI employees demonstrate strong competence, motivation, and commitment, but targeted interventions are needed to optimize workload distribution, strengthen leadership communication, upgrade facilities, and provide continuous professional development. Implementing these strategies will enhance employee well-being, institutional performance, and long-term sustainability.

Affiliated Institutions

• Dr. Jose N. Rodriguez Memorial Hospital PH
• Institute of Science and Technology

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