Abstract
Abstract A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals. Three subscales emerged from the data analysis: emotional exhaustion, depersonalization, and personal accomplishment. Various psychometric analyses showed that the scale has both high reliability and validity as a measure of burnout.
Keywords
DepersonalizationBurnoutEmotional exhaustionPsychologyScale (ratio)Clinical psychologyReliability (semiconductor)PsychometricsOccupational burnout
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Publication Info
- Year
- 1981
- Type
- article
- Volume
- 2
- Issue
- 2
- Pages
- 99-113
- Citations
- 13273
- Access
- Closed
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Cite This
Christina Maslach,
Sue Jackson
(1981).
The measurement of experienced burnout.
Journal of Organizational Behavior
, 2
(2)
, 99-113.
https://doi.org/10.1002/job.4030020205
Identifiers
- DOI
- 10.1002/job.4030020205