Abstract

A diverse sample of 295 employees drawn from a variety of organizations was surveyed to investigate (a) whether the relationship between the favorableness of job conditions and perceived organizational support (POS) depends on employee perceptions concerning the organization's freedom of action and (b) whether POS and overall job satisfaction are distinct constructs. The favorableness of high-discretion job conditions was found to be much more closely associated with POS than was the favorableness of low-discretion job conditions. No such relationship was found between job conditions and satisfaction. To decide how much the organization values their contributions and well-being, employees distinguish job conditions whose favorableness the organization readily controls versus job conditions whose favorableness is constrained by limits on the organization's discretion.

Keywords

Job satisfactionDiscretionPsychologyJob attitudePerceptionSocial psychologyJob designSample (material)Job performanceAction (physics)

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Publication Info

Year
1997
Type
article
Volume
82
Issue
5
Pages
812-820
Citations
1625
Access
Closed

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Robert Eisenberger, Jim Cummings, Stephen Armeli et al. (1997). Perceived organizational support, discretionary treatment, and job satisfaction.. Journal of Applied Psychology , 82 (5) , 812-820. https://doi.org/10.1037/0021-9010.82.5.812

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DOI
10.1037/0021-9010.82.5.812