A Gap Analysis of Professional Service Quality
Providers of professional services recently have awakened to consumer challenges, competition, and the realities of marketing. With these changes, a related and equally importan...
Publications
1 shownFrequent Co-Authors
Researcher Info
- h-index
- 1
- Publications
- 1
- Citations
- 983
- Institution
- Arizona State University
External Links
Impact Metrics
h-index
1
h-index: Number of publications with at least h citations each.