Keywords
Balanced scorecardStrategy mapProcess managementPerformance measurementProcess (computing)Strategic managementComputer scienceBusiness processAction (physics)BusinessKnowledge managementMarketingWork in process
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Publication Info
- Year
- 1997
- Type
- article
- Volume
- 30
- Issue
- 3
- Pages
- 467-467
- Citations
- 8282
- Access
- Closed
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Cite This
Robert S. Kaplan,
D. P. Norton
(1997).
The balanced scorecard: Translating strategy into action.
Long Range Planning
, 30
(3)
, 467-467.
https://doi.org/10.1016/s0024-6301(97)80925-9
Identifiers
- DOI
- 10.1016/s0024-6301(97)80925-9