Serviço de Vacinação na perspectiva dos profissionais de Enfermagem durante a pandemia da Covid-19

Abstract

Objective: to analyze how nursing staff perceived vaccination services and user behavior during the COVID-19 pandemic. Method: this descriptive–exploratory qualitative study was conducted in Campo Grande, Mato Grosso do Sul (Brazil). Data were collected between May and December 2022 through individual, semi-structured, audio-recorded interviews with 20 nursing staff working in vaccination rooms or in the management of vaccines. Interviews were transcribed and subjected to content analysis. Results: two categories emerged: “The COVID-19 crisis: impacts on vaccination services” and “Vaccination as public policy and the strengthening of SUS.” The analysis revealed substantial changes in immunization services during the pandemic, emphasizing the strategic role of the multiprofessional team, the centrality of Brazil’s Unified Health System (SUS), and shifts in user behavior. Notable changes included heightened interest in detailed information about COVID-19 vaccines and increased demand for other routine immunizations on the vaccination schedule. Conclusion: the pandemic influenced the organization and management of vaccination services and users’ adherence to vaccines, while underscoring the importance of the SUS and the National Immunization Program as essential public policies in responding to the health crisis.

Affiliated Institutions

• Universidade Estadual de Campinas (UNICAMP) BR
• Universidade Federal de Mato Grosso do Sul BR
• Universidade Estadual de Maringá BR
• Universidade Católica Dom Bosco BR
• Universidade Estadual do Centro-Oeste BR

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