Abstract
Do things right in the first place, and you won't have to pay to fix them or do them over. Whether you manage a large plant or run your own small business, applying this simple principle of quality control will boost your profits and your career. Quality Is Free sets forth easy-to-implement programs, using actual case histories to demonstrate just how well quality control works, and providing important tools for success.
Keywords
Quality (philosophy)Control (management)Simple (philosophy)Computer scienceOperations managementMarketingBusinessRisk analysis (engineering)EngineeringArtificial intelligence
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Publication Info
- Year
- 1979
- Type
- book
- Citations
- 2540
- Access
- Closed
External Links
Citation Metrics
2540
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Cite This
Philip B. Crosby
(1979).
Quality Is Free: The Art of Making Quality Certain.
Medical Entomology and Zoology
.