Abstract
This study uses a causal modelling methodology to examine competing methodological and theoretical hypotheses concerning the effects of product quality on direct costs and business unit return on i...
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Publication Info
- Year
- 1983
- Type
- article
- Volume
- 47
- Issue
- 2
- Pages
- 26-26
- Citations
- 853
- Access
- Closed
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Identifiers
- DOI
- 10.2307/1251491