Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media

2018 Journal of Interactive Advertising 2,171 citations

Abstract

In the past few years, expenditure on influencer marketing has grown exponentially. The present study involves preliminary research to understand the mechanism by which influencer marketing affects consumers via social media. It proposes an integrated model—the social media influencer value model—to account for the roles of advertising value and source credibility. To test this model, we administered an online survey among social media users who followed at least one influencer. Partial least squares (PLS) path modeling results show that the informative value of influencer-generated content, influencer’s trustworthiness, attractiveness, and similarity to the followers positively affect followers’ trust in influencers’ branded posts, which subsequently influence brand awareness and purchase intentions. Theoretical and practical implications are discussed.

Keywords

Affect (linguistics)Influencer marketingCredibilityAdvertisingBusinessSource credibilitySocial mediaValue (mathematics)MarketingMedia contentPsychologyRelationship marketingMarketing managementComputer sciencePolitical science

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Publication Info

Year
2018
Type
article
Volume
19
Issue
1
Pages
58-73
Citations
2171
Access
Closed

Social Impact

Social media, news, blog, policy document mentions

Citation Metrics

2171
OpenAlex
175
Influential

Cite This

Chen Lou, Shupei Yuan (2018). Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media. Journal of Interactive Advertising , 19 (1) , 58-73. https://doi.org/10.1080/15252019.2018.1533501

Identifiers

DOI
10.1080/15252019.2018.1533501

Data Quality

Data completeness: 77%