Keywords
Service (business)Service designService systemComputer scienceValue (mathematics)Knowledge managementPerspective (graphical)Service deskService delivery frameworkProcess managementBusinessMarketingArtificial intelligence
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Publication Info
- Year
- 2007
- Type
- article
- Volume
- 36
- Issue
- 1
- Pages
- 18-20
- Citations
- 1322
- Access
- Closed
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Cite This
Paul P. Maglio,
Jim Spohrer
(2007).
Fundamentals of service science.
Journal of the Academy of Marketing Science
, 36
(1)
, 18-20.
https://doi.org/10.1007/s11747-007-0058-9
Identifiers
- DOI
- 10.1007/s11747-007-0058-9