Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation.

1977 Journal of Applied Psychology 1,604 citations

Keywords

PsychologyInterpretation (philosophy)Product (mathematics)Social psychologyCognitive psychologyApplied psychologyComputer science

Affiliated Institutions

Related Publications

Publication Info

Year
1977
Type
article
Volume
62
Issue
4
Pages
480-486
Citations
1604
Access
Closed

External Links

Social Impact

Social media, news, blog, policy document mentions

Citation Metrics

1604
OpenAlex

Cite This

Richard L. Oliver (1977). Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation.. Journal of Applied Psychology , 62 (4) , 480-486. https://doi.org/10.1037/0021-9010.62.4.480

Identifiers

DOI
10.1037/0021-9010.62.4.480