Abstract
This article defines corporate social performance (CSP) and reformulates the CSP model to build a coherent, integrative framework for business and society research. Principles of social responsibility are framed at the institutional, organizational, and individual levels; processes of social responsiveness are shown to be environmental assessment, stakeholder management, and issues management; and outcomes of CSP are posed as social impacts, programs, and policies. Rethinking CSP in this manner points to vital research questions that have not yet been addressed.
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Publication Info
- Year
- 1991
- Type
- article
- Volume
- 16
- Issue
- 4
- Pages
- 691-718
- Citations
- 3949
- Access
- Closed
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Identifiers
- DOI
- 10.5465/amr.1991.4279616