Abstract

This article defines corporate social performance (CSP) and reformulates the CSP model to build a coherent, integrative framework for business and society research. Principles of social responsibility are framed at the institutional, organizational, and individual levels; processes of social responsiveness are shown to be environmental assessment, stakeholder management, and issues management; and outcomes of CSP are posed as social impacts, programs, and policies. Rethinking CSP in this manner points to vital research questions that have not yet been addressed.

Keywords

Organizational behaviorOrganizational cultureManagementSociologyBusinessPsychologyEconomics

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Publication Info

Year
1991
Type
article
Volume
16
Issue
4
Pages
691-718
Citations
3949
Access
Closed

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Donna J. Wood (1991). Corporate Social Performance Revisited. Academy of Management Review , 16 (4) , 691-718. https://doi.org/10.5465/amr.1991.4279616

Identifiers

DOI
10.5465/amr.1991.4279616