Constructive Role of Interorganizational Conflict

1969 Administrative Science Quarterly 186 citations

Abstract

Conflict between business organizations may have constructive consequences. This article reports on conflict within the automobile distribution system based on a two-year exploratory study, with the relationship between General Motors and its dealers as the primary example. It distinguishes between constructive and destructive conflict by drawing on five premises about intergroup conflict from sociology and applying them to manufacturer-dealer relations. The economic, organizational, and political conditions that encourage a systematic and equitable resolution of conflict are considered.

Keywords

ConstructiveConflict resolutionOrganizational conflictConflict resolution researchConflict managementSociologyPoliticsExploratory researchPublic relationsPolitical scienceSocial psychologyPsychologySocial scienceLawComputer scienceProcess (computing)

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Publication Info

Year
1969
Type
article
Volume
14
Issue
4
Pages
573-573
Citations
186
Access
Closed

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Henry Assael (1969). Constructive Role of Interorganizational Conflict. Administrative Science Quarterly , 14 (4) , 573-573. https://doi.org/10.2307/2391595

Identifiers

DOI
10.2307/2391595