Abstract

Scholars in various disciplines have considered the causes, nature, and effects of trust. Prior approaches to studying trust are considered, including characteristics of the trustor, the trustee, and the role of risk. A definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs. Several research propositions based on the model are presented.

Keywords

Organizational behaviorPsychologyOrganizational cultureSociologyManagementKnowledge managementSocial psychologyPublic relationsPolitical scienceComputer scienceEconomics

Affiliated Institutions

Related Publications

Publication Info

Year
1995
Type
article
Volume
20
Issue
3
Pages
709-734
Citations
14067
Access
Closed

External Links

Social Impact

Social media, news, blog, policy document mentions

Citation Metrics

14067
OpenAlex

Cite This

Roger C. Mayer, James H. Davis, F. David Schoorman (1995). An Integrative Model Of Organizational Trust. Academy of Management Review , 20 (3) , 709-734. https://doi.org/10.5465/amr.1995.9508080335

Identifiers

DOI
10.5465/amr.1995.9508080335