Amazon Scraps Secret AI Recruiting Tool that Showed Bias against Women*

2022 Auerbach Publications eBooks 1,099 citations

Abstract

Automation has been key to Amazon's e-commerce dominance, be it inside warehouses or driving pricing decisions. The company's experimental hiring tool used artificial intelligence to give job candidates scores ranging from one to five stars - much like shoppers rate products on Amazon. In effect, Amazon's system taught itself that male candidates were preferable. It penalized resumes that included the word “women's,” as in “women's chess club captain.” And it downgraded graduates of two all-women's colleges, according to people familiar with the matter. Amazon's experiment began at a pivotal moment for the world's largest online retailer. Machine learning was gaining traction in the technology world. The American civil liberties union is currently challenging a law that allows criminal prosecution of researchers and journalists who test hiring websites' algorithms for discrimination.

Keywords

Amazon rainforestArtBiology

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Publication Info

Year
2022
Type
book-chapter
Pages
296-299
Citations
1099
Access
Closed

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Jeffrey Dastin (2022). Amazon Scraps Secret AI Recruiting Tool that Showed Bias against Women*. Auerbach Publications eBooks , 296-299. https://doi.org/10.1201/9781003278290-44

Identifiers

DOI
10.1201/9781003278290-44