Keywords
Related Publications
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
A model is proposed which expresses consumer satisfaction as a function of expectation and expectancy disconfirmation. Satisfaction, in turn, is believed to influence attitude c...
Determinants of Continuity in Conventional Industrial Channel Dyads
Recently, increasing attention has been paid to the question of how to build stable, long-term relationships between manufacturers and members of conventional channels. This des...
The measurement and antecedents of affective, continuance and normative commitment to the organization
Organizational commitment has been conceptualized and measured in various ways. The two studies reported here were conducted to test aspects of a three‐component model of commit...
Toward a Theory of Organizational Culture and Effectiveness
This paper develops a model of organizational culture and effectiveness based on four traits of organizational cultures; involvement, consistency, adaptability, and mission. The...
Publication Info
- Year
- 2012
- Type
- article
- Volume
- 46
- Issue
- 1-2
- Pages
- 149-176
- Citations
- 106
- Access
- Closed
External Links
Social Impact
Social media, news, blog, policy document mentions
Citation Metrics
Cite This
Identifiers
- DOI
- 10.1016/j.lrp.2012.09.007